One inbox for everything
Email, comments and mentions from every connected account in a single list you can filter and search.
Social media and email monitoring
Read every signal.
Route every message.
Augurwire watches your business inboxes and social accounts, matches every message against rules you control, and sends it straight to the person who should answer it, with a deadline and an alert.
Runs on your own server. Your messages and account access never leave your hands.
IG
@dan_m 6m
Third time my car came back with a leak. I'm talking to my lawyer this week.
FB
Maria L. 2m
I was charged twice for my service last week. Who do I talk to about a refund?
@
j.ortiz@fleetco 9m
We have 14 vans that need inspections next month. Can you send a fleet quote?
How it works
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1
Connect your accounts
Sign in to Gmail, Microsoft 365, Facebook and Instagram on each platform's own page, or add any mailbox over IMAP. Augurwire gets read access, never your passwords.
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2
Write your rules
"When a message mentions refund or charged twice, send it to Billing, high priority, answer within two hours." Test every rule against real past messages before you turn it on.
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3
The right person answers
Each message lands in the right person's queue with the reason it's there. Alerts go out by email, Teams or Slack, and anything that misses its deadline is escalated.
Built for the messages that matter
A rule engine you can trust
Keywords, senders, sources and mailboxes, combined with any or all. Rules run in the order you set, and you can test before you save.
Deadlines and escalation
Every rule can set a response deadline. Overdue messages are flagged and escalated automatically.
Sign in with Google or Microsoft
Your team uses the accounts they already have. Roles control who can work messages, edit rules or connect accounts.
Every action on the record
Each message keeps its full history, and an audit log records sign-ins, rule changes and account changes.
Private by design
Account tokens are encrypted at rest. Data is isolated per business at the database level, not just in the application.
Channels
Available now
- Gmail
- Microsoft 365 and Outlook
- Any IMAP mailbox
- Facebook Page comments
- Instagram comments
On the roadmap
- Google reviews
- YouTube comments
- Messenger and Instagram DMs
- X
- Replying to social posts from the dashboard
Your data, your choice
Available now
Self-hosted
Augurwire runs in containers on your own server or office computer. Messages, rules and account tokens stay on hardware you control.
Coming later
Augurwire Cloud
The same product, hosted for you, with each business isolated at the database level and encrypted with its own keys.
Why "Augurwire"?
In ancient Rome, an augur marked out a patch of sky with a curved staff called a lituus, then read the signs that crossed it to decide what mattered and what to do next. Augurwire does the same for your business: it watches every channel, reads every message, and sends what matters down the wire to the right person.
Be one of the first businesses on Augurwire
Tell us which inboxes and social accounts you monitor today, and we'll get you set up.
Email us for early access